No, you can quickly and easily place your order without needing to register on our online store. However, if you do register, you enjoy additional services that Possina offers (e.g. Wishlist, order history, etc.).

At Possina we try to have all our products available for order. Nevertheless, there are cases where a product has been exhausted or discontinued. To be 100% sure that the order you placed will not face any problem regarding product availability, a representative of the company will contact you within 1 business day from the moment you place your order.

You can send an email to [email protected] or call the support department at 231 231 44 44 selecting extension 2. The support department operates: Monday to Friday 09:00 – 17:00.

Absolutely, if you have provided a valid contact email in your order, we will send you a confirmation message for your order within 12 hours from the moment you create it.

To see our company's return policy click href="https://possina.com/politiki-epistrofwn">here.

In case no payment has been made, you can make any changes you want to your order. In case a payment has been made, please contact us immediately at 231 231 44 44.

We can keep your order in our central warehouses and dispatch it to you at a later time, as long as you have informed us approximately when you want to receive it. Possina can hold your order for up to 15 days from the date you originally specified.

Find information about opening hours and access map href="https://possina.com/stores">here

Possina has 5 physical stores. In Athens, Thessaloniki & Crete. You can find more access information & opening hours here.

You can contact the company in one of the following ways:

• Through the contact form available in our online store.
• At our call center at 231 231 44 44 and 215 215 44 44.
• At the company's emails: [email protected] and [email protected]
• Through online chat on the main page of our online store.

We want you to be 100% satisfied with your purchase. If there is a problem with a product or if things don't look like what you expected, please let us know. We may be able to help.

Within one business day from the moment your order has been entered in the system, a representative of the company will call you to inform you about the details and delivery times.

All prices you see in our online store also apply to our showroom. Regardless of where you place your order, you always get the same, top price and quality.

The delivery-to-home service is only available for the areas of Athens and Thessaloniki. For the cost you can be informed at the email [email protected] or at the phones 231 231 44 44.

All products in your order will be delivered in one shipment. If you wish the available products from your order to be delivered earlier, please inform us at 231 231 44 44 selecting extension 2 to arrange additional deliveries.

Product delivery is made within a time range set by the courier company. Notification from the courier company to you is made one day before delivery. In case you are not available for delivery, a new delivery is arranged by the courier company for another day.

The shipping cost is determined based on the volume of products, the destination, and the supplier's location. Shipping costs are automatically calculated by our online store during the order completion process. In case we don't have an offer for your location, we can arrange your order to the courier company of your choice. In any case, after you create your order, a company representative will contact you within 1 business day to confirm that you agree with the shipping costs of your order.

We do our best to get your order to you immediately. The delivery time depends on the following:

• The promptness of the courier company in your area.
• The time required by the supplier/manufacturer to supply us with the product.

Courier companies deliver orders up to the sidewalk entrance for large urban centers. For island areas as well as destinations considered remote, delivery is made to the nearest warehouses in the area.

To see the payment methods supported by our company click href="https://possina.com/tropoiplirwmis">here.

Very important when receiving your order is:

• To check the packaging of all products. In case the packaging is damaged and there is a risk of product damage, you should not sign for receipt before informing us at 231 231 44 44 selecting extension 2.
• To check that you have received all packages listed on the delivery note.
• To make sure that any amount requested by the courier company matches what you agreed with Possina. In case of an additional charge you are not aware of, please inform us at 231 231 44 44 selecting extension 2.

The assembly service is only available for the areas of Athens, Thessaloniki and Heraklion in Crete. This service is undertaken by specialized technicians who specialize in assembly. For the cost you can be informed at the email [email protected] or at the phone 231 231 44 44.

Many of our customers write reviews for most of our products. You can see them at the bottom of any product page.

We stand behind the quality and performance of all our products. In the unfortunate event that furniture arrives with a defect, don't worry, we will do everything in our power to resolve your problem!

Over 70% of our products are manufactured and designed in Greece by small Greek businesses. Many of them are made entirely by hand. A large percentage of our products are produced by European companies that maintain all quality certifications.

We love our work and try to provide you with a quality product at the right price, because that's what you deserve! All of our company's products undergo quality controls both during manufacturing and in the quality of raw materials. We ask the manufacturers we work with to provide us with all the necessary certifications to achieve the best possible result!

We try to ensure maximum possible accuracy in the representation of our products, however there may be minor deviations due to colors appearing differently on each computer screen, as well as due to the nature of furniture manufacturing, such as in sofas, where minor deviations in dimensions may exist.